At BABY BURG, we understand that timely and safe delivery is an important part of your shopping experience. Every order is handled with care to ensure your little one’s essentials reach you in perfect condition.

Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Once your order is dispatched, you will receive a confirmation message with tracking details.

Shipping Coverage

  • We currently ship across India.
  • Delivery locations are subject to service availability based on courier partners and pin codes.

Estimated Delivery Time

  • Metro & Major Cities: 3–5 business days
  • Other Locations: 5–8 business days

Delivery timelines may vary due to factors such as weather conditions, public holidays, or unforeseen courier delays.

Shipping Charges

  • Shipping charges (if applicable) will be clearly mentioned at checkout before payment.
  • Any ongoing free shipping offers will be automatically applied to eligible orders.

Packaging & Handling

  • All BABY BURG products are packed with utmost care using safe and secure packaging.
  • Our packaging ensures hygiene, fabric protection, and damage-free delivery.

Tracking Your Order

  • Once dispatched, you can track your order using the tracking link shared via email or SMS.
  • For any assistance with tracking, our customer support team is always here to help.

Delays & Exceptions

While we strive to meet delivery timelines, delays may occur due to:

  • Natural or operational disruptions
  • Remote or non-serviceable locations
  • Incorrect or incomplete shipping details provided during checkout

BABY BURG is not responsible for delays caused by courier partners, but we will actively support you until your order is delivered.

Incorrect Address or Failed Delivery

  • Please ensure your shipping address and contact details are accurate at the time of placing the order.
  • Orders returned due to incorrect address or failed delivery attempts may be reshipped with additional charges.

Damaged or Missing Packages

If your package arrives damaged or appears tampered with:

  • Please contact us within 24 hours of delivery
  • Share clear images of the package and product
    We will assess the issue and assist you as per our policy.

Need Help?

For any questions related to shipping or delivery, feel free to contact us:

Email: support@babyburg.in
Phone: +91 86800 99955